How to hide your visit to these pages

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If you’re worried about someone knowing that you’ve visited our website, find out below how to clear your browser history and cache file on your computer. We’ve also included advice on what to do if you’re receiving threatening or abusive emails.

*Please note, the information below may not completely hide your tracks. The most discreet way to find information on the internet is to do it in a safe place, such as a library, a friend's house or at work.

Clear your browser history

It's possible for someone to see the websites you’ve visited by looking through your web browser’s history. Clearing this history, and emptying the cache file of saved information, is quite straightforward.

Internet Explorer

If you’re using Internet Explorer, follow the steps below to clear your history:

  1. click on the Tools menu (in the row at the top of the browser)
  2. select Internet Options from the drop down menu; you should now be on a tab that says 'General' – if not, select 'General'; under the title, 'Temporary Internet Files'
  3. click on 'Delete Files'. You can also check the box that says 'delete all offline content'
  4. then, under 'History' click on 'Clear History'
  5. then click OK, at the bottom

Google Chrome

If you’re using Chrome, follow the steps below to clear your history:

  1. open the Chrome app
  2. click More Settings
  3. under 'Advanced' select 'Privacy' and 'Clear browsing data'
  4. at the top, select the dropdown under 'Clear data from the'
  5. choose a time period, such as past hour or past day
  6. select the types of information you want to remove
  7. click 'Clear data'


If you’re using Firefox, follow the steps below to clear your history:

  1. click the menu button, choose 'History', and then 'Clear Recent History'
  2. select how much history you want to clear: click the drop-down menu next to 'Time Range' to choose how much of your history Firefox will clear
  3. finally, click 'Clear Now'

Email abuse

If someone has access to your computer, they may be able to read your incoming and outgoing mail. To ensure your account is secure, always log out after use and choose a password that an abuser won’t be able to guess.

If an abuser sends you threatening or harassing email messages, this can be reported as either domestic abuse or even a hate crime. Please print and save the emails as evidence and get in touch in one of these ways:

  • for an immediate response call 999 If you're deaf or hard of hearing, use our textphone service 18000 or text us on 999 if you’ve pre-registered with the emergency SMS service.
  • police non-emergency number 101
  • visit your local police station (search below to find a station)

If you are deaf or have speech impairment you can use a textphone to call us. Dial 18000 in an emergency, or 18001 101 if your call is not an emergency.

12 Aug 21 1:09 PM

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