999

In an emergency

101

Non emergency
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Smartphone and tablet safety

Protect your smartphone or tablet so that if your device is lost or stolen, the data on it will be safe: 

  • Switch on PIN/password protection/fingerprint recognition.
  • Never leave your smartphone or tablet unattended in a public place or office
  • Enable GPS tracking so that your device can be tracked, locked or wiped if lost/stolen.
  • Keep your devices (and all installed apps) up to date, using the ‘automatically update’ option if available.
  • When sending sensitive data, don’t connect to public WI-FI hotpots– use 3G or 4G connections
  • Make a note of IMEI serial numbers to enable reporting if stolen. Type *#06# into your handset to get the IMEI number.

Device updates

  • Ensure your anti-virus software is updated and running.
  • Turn on your Firewall
  • Keep your operating systems updated.
  • Install the latest software and app updates.

Backing up your device

Take regular backups of your important data, and test they can be restored. This will reduce the inconvenience of any data loss from theft, fire, other physical damage, or ransomware.

  • Ensure data is being backed up to a backup platform e.g. portable hard drive and/or the cloud.
  • Always make sure to keep two copies of the most important files. With different backups on different devices you will minimise the risk to losing any data or files.
  • Consider backing up to the cloud. This means your data is stored in a separate location and you’ll be able to access it quickly, from anywhere.

Report it

If you have been a victim of fraud, and there isn't immediate danger, contact Action Fraud on 0300 123 2040.

Action Fraud is the UK's first national fraud and cyber crime reporting centre, which takes crime reports from victims and provides a crime reference number.

Action Fraud provides a single place for victims of fraud and cyber crime to report to, or get advice on protecting themselves. For more advice, visit www.actionfraud.police.uk or call 0300 123 2040.

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20 Feb 19 1:21 PM

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