Business crime

Around 22% of recorded crime in Lincolnshire affects a business.  We want to help you protect your businesses against all forms of crime.

What is business crime?

The National Police Chiefs’ Council (NPCC) defines business crime as:

Any criminal offence that is committed against a person or property that is associated with the connection of that person or property to a business.  Based on the perception of the victim

New recording requirements can now show the true volume of crimes affecting businesses.

How we deal with business crime

  • Prevention: we provide businesses with crime prevention advice.  
  • Intelligence: we record crime against businesses.  This helps us to gain better analysis of offences, offenders, methods, trends and hotspots.
  • Enforcement: we target prolific offenders and organised crime groups.  We also use restorative resolutions for low level offences
  • Reassurance and communication: we engage with representatives of the business community.  We help businesses that are subject to repeat victimisation.

How to protect your business

Cyber crime and fraud

Most businesses have an online presence and all use technology to communicate. Criminals continue to develop their techniques to exploit vulnerabilities in computer systems.  They can also trick staff into downloading viruses or releasing customer information.  Understanding how to protect your business from this threat is essential.  

The National Cyber Security Centre advise businesses to take three simple steps to reduce the risk of becoming a victim of a cyber attack.

  1. Keep your organisation's security software patches up to date
  2. Use proper antivirus software services
  3. Most importantly for ransomware, back up the data that matters to you, because you can't be held to ransom for data you hold somewhere else.

For more information, visit the National Cyber Security Centre website.

Also, see our cyber crime advice page for more information.

Commercial robbery

Prevention advice

  • Use a secure container for carrying cash but do not draw attention to it.  If you have large amounts of cash to bank, use a recognised cash carrying company to collect it.
  • Vary your route and the times that you go to the bank.  Don’t use public transport.  Use busy main roads and walk against the flow of the traffic.
  • Consider a personal attack/hold-up alarms for staff, connected to a monitoring service.
  • Install a secure safe. Consider counter-drop safes, safe with time delays, night safe facilities or cash transit safes.
  • Consider CCTV equipment and position to capture
  • Have a pre-arranged signal that you can use with colleagues to indicate that a robbery is taking place

In the event of a robbery

  • Take no risks.  Make no sudden movements or noises and do exactly as you are asked.
  • If you can, use the pre-arranged signal to indicate to your colleagues that a robbery is taking place.  Do not use it if the robber can see you.
  • If the robber demands cash or valuables, surrender it immediately.  Never resist.
  • Use your personal attack alarm but do not take any risks to do so.
  • Call 999 if you have the opportunity

After the robbery

  • Close the premises and ask for witnesses to wait for our arrival
  • Do not touch or move anything.  Identify items that the offender may have touched
  • Try to remember everything you can about the offenders.  Tattoos, scars, accent, vehicle registration can help.  Try to recall if there were any unusual circumstances in the lead up to the incident.

Find out if you are doing enough to protect your business in our Commercial Robbery Survey.

For more details, download our Commercial Robbery Advice sheet.

Challenge and Prevent

Challenge and Prevent encourages retailers to train staff on actions to take to prevent and deter shoplifters.

It is based on the OSCAR principle

  • Observe
  • Suspicious Behaviour
  • Challenge
  • Ask them to leave
  • Report

Download our OSCAR poster to display in staff areas of your premises.  Use it to remind your team to use the OSCAR principles as part of their working day.

Second-hand outlets

The second-hand industry can provide offenders with easy opportunities to pass on stolen goods.  If your businesses deals in second-hand items we encourage you to

  • challenge and report anyone offering suspicious items,
  • check for property markings
  • compare items against the CheckMEND database.

Download our Second Hand Outlets poster and display in your shop window to discourage the sale of stolen items.

Report it

If you have been a victim of business crime, call 101 or report it online.

If a crime is in progress and you are in immediate danger, call 999.

More help and support

Contact our team of crime reduction advisers who can provide security advice and site surveys.
This contact is for crime prevention advice only.  Please do not use this email address to report crime.  Call 101, or 999 in an emergency.


The Cross-sector Safety & Security Communications (CSSC) hub is a partnership between law enforcement agencies, local and national government organisations, and private sector businesses.

Operating under charitable status, CSSC is a cascade system in which ratified and timely information is disseminated between the public and private sectors in the event of a major incident, such as a terrorist attack, and also during quieter time to share security information, such as fraud and cyber crime alerts, and improve business resilience and emergency preparedness plans.

CSSC’s aim is to help you keep your business premises secure and your staff and customers safe. Register for CSSC alerts at the following website:

Related Documents & Further Reading

28 May 21 11:50 AM

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