Community Trigger

Community trigger

The Community Trigger is a process in which you can request a review of the response to your anti-social behaviour complaint.  

It brings agencies such as the police, local council and housing providers together to review the investigation of your case.  It also aims to ensure that you have received an appropriate response.

The Community Trigger does not replace our own complaints procedure.  You still have the right to complain to the Local Government Ombudsman or Independent Police Complaints Commission (IPCC) if you are unhappy about the service received from an individual officer or agency. 

How to make a request

To make a request for a Community Trigger the following criteria needs to be met:

  • An individual or community has reported the same problem three or more times in the past six months to the Council, Police or Registered Social Landlord and that those reports were made within one month of the alleged incident(s).

Or

  • Where there is persistent anti-social behaviour, serious harm or potential for harm caused by the anti-social behaviour or concern about the adequacy of the response to anti-social behaviour.

To request a community trigger you should visit your council website and fill in the community trigger online form

Community trigger reports

Reports on how the community trigger is used in the county are below

Related Documents & Further Reading

06 Jan 22 11:09 AM

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