Op Snap
Op Snap is an online portal where you can upload footage of suspected driving offences. Every single submission is viewed and where the footage shows a traffic offence, action is taken.
You can report driving offences such as:
- Dangerous driving
- Driving without due care and attention
- Careless driving
- Not wearing a seatbelt
- Failing to stop at a red traffic light
- Crossing solid white lines
- Offences where a driver is clearly not in proper control of a vehicle
The information you provide will help us to decide if there is enough evidence of an offence, which can be investigated and prosecuted.
If the information you and other witnesses provide is not enough to investigate further, we will send vehicle details to officers for intelligence purposes.
When submitting a report through Operation Snap you must be willing to attend court to give evidence, should the case go that far.
Whilst we appreciate your time and commitment to reporting an incident of bad driving, the evidence you alone provide may not be enough to meet the criteria for the alleged offender to appear in court.
Operation Snap can’t be used to report road traffic collisions. You should do this by calling 101.
Please note that if you operate a recording device in a public place, you may have obligations under the General Data Protection Regulation (GDPR). It is in your interest to familiarise yourself, and comply with, any such obligations that apply to you. If you are in any doubt as to your obligations, please obtain independent legal advice to ensure you do not put yourself at risk of prosecution.
Op Snap outcomes
The below table shows the total number of submissions received by Op Snap in Lincolnshire over the last year and the outcomes of each submission. We believe education is key in keeping our road users safe. Many drivers are simply in too much of a rush. They make risky and careless decisions, they are impatient and their driving falls below that expected.
| Outcome | Oct-Dec 23 | Jan-Mar 24 | Apr-Jun 24 | Jul-Sep 24 | Total |
|---|---|---|---|---|---|
| Total submissions received | 447 | 405 | 640 | 700 | 2193 |
| No Further Action | 176 | 129 | 179 | 208 | 692 |
| Warnings | 137 | 115 | 178 | 193 | 623 |
| Offences identified and processed to the police | 134 | 161 | 284 | 299 | 878 |
Offences identified and processed to the Police by specific type
| Type | Oct-Dec 23 | Jan-Mar 24 | Apr-Jun 24 | Jul-Sep 24 | Total |
|---|---|---|---|---|---|
| Fail to comply with red / green arrow / lane closure traffic light signals | 46 | 41 | 95 | 82 | 264 |
| Drive on a road / in a public place without due care and attention | 47 | 58 | 93 | 76 | 274 |
| Fail to comply with a stop sign | 0 | 1 | 1 | 0 | 2 |
| Drive on a road / in a public place without reasonable consideration to other users | 17 | 17 | 43 | 54 | 131 |
| Fail to comply with solid white line road markings | 5 | 13 | 19 | 26 | 63 |
| Use a handheld mobile phone / device while driving a motor vehicle on a road | 7 | 7 | 10 | 28 | 52 |
| Stop a vehicle within pelican pedestrian crossing limits | 0 | 0 | 0 | 0 | 0 |
| Drive vehicle not in proper control | 0 | 1 | 3 | 0 | 4 |
| Fail to comply with endorsable section 36 traffic sign | 2 | 5 | 1 | 3 | 11 |
| Fail to comply with red light at puffin crossing | 0 | 1 | 0 | 1 | 2 |
| Fail to stop at red light at pelican crossing | 0 | 0 | 0 | 0 | 0 |
| Fail to accord precedence for a pedestrian on a Zebra crossing | 0 | 0 | 1 | 1 | 2 |
| Stopping vehicle in Zebra / Puffin pedestrian crossing controlled area | 0 | 0 | 0 | 0 | 0 |
| Overtake within controlled area of Zebra/Puffin pedestrian crossing | 0 | 0 | 2 | 0 | 2 |
| Overtaking within pedestrian crossing limits (Pelican) | 1 | 0 | 0 | 0 | 1 |
| Use a motor vehicle/trailer the number of passenger/ manner carried likely to cause danger | 0 | 0 | 0 | 0 | 0 |
| Use a motor vehicle / T on a road the manner in which passengers were carried on it was such that it’s use involved danger of injury to any person | 0 | 0 | 0 | 4 | 4 |
| Drive a motor vehicle otherwise than in accordance with a licence (No L plates, No supervision, No D/L) | 1 | 0 | 0 | 2 | 3 |
| Drive a motor vehicle on a road with a child under 14 years in front passenger seat not wearing a seat belt | 1 | 0 | 0 | 0 | 1 |
| Use a motor vehicle / trailer in a condition likely to cause danger of injury | 0 | 0 | 0 | 0 | 0 |
| Dangerous Driving | 1 | 0 | 0 | 0 | 1 |
| Non-Endorsables Offences | 6 | 17 | 16 | 22 | 61 |
| Total | - | - | - | - | 878 |
Outcomes of offences identified and processed by the police
| Outcome | Oct-Dec 23 | Jan-Mar 24 | Apr-Jun 24 | Jul-Sep 24 | Total |
|---|---|---|---|---|---|
| Offences awaiting Finalisation | 0 | 3 | 29 | 182 | 214 |
| Offences dealt with by means of Caution | 6 | 6 | 11 | 9 | 32 |
| Offences dealt with by Attending an Educational Course | 64 | 61 | 92 | 36 | 253 |
| Attended Fitness to Drive Assessment | 0 | 0 | 0 | 0 | 0 |
| Offences dealt with by Fixed Penalty (£100 Fine and Endorsement of 3 points on Driving Licence) | 21 | 31 | 81 | 37 | 170 |
| Non-Endorsable Offences dealt with by Fixed Penalty (Fine Paid) | 3 | 14 | 13 | 7 | 37 |
| Offences Cancelled | 12 | 22 | 17 | 15 | 66 |
| Prosecution Files raised to be heard at Court | 28 | 24 | 41 | 13 | 106 |
| Total | - | - | - | - | 878 |
More help and support
If you have any further questions regarding Op Snap.
Please e-mail us at [email protected]
Do not email footage or photographs as the email will be rejected. This email is only to be used for questions relating to the operation
Frequently asked questions
We will investigate:
- offences of dangerous driving
- driving without due care and attention
- careless driving
- not wearing a seat belt
- contravening a red traffic light
- contravening solid white lines
- other offences where the driver is clearly not in proper control of the vehicle.
There are a number of disposal methods available, depending on the nature of any identified offence. The driver could be offered a driver education course, they could receive a Fixed Penalty Notice, they could receive a summons to attend court, or we may decide we are unable to take any further action. When reviewing the footage and statement we will take all factors into consideration, including current Crown Prosecution Service (CPS) charging standards.
When we review your submitted footage we are duty bound to also review the manner of your driving, and the manner in which the footage was obtained. For example, if you were exceeding the speed limit in order to catch up with an offending driver and then proceeded to film them with your mobile phone whilst driving, then officers will consider also taking action against you. Don't break the law to incriminate other drivers.
Cyclists and horse riders are vulnerable road users. Where appropriate, and providing a road traffic offence has been committed, we will take action if someone’s driving puts them at risk. If you have video footage of a close pass on either a cyclist or a horse and rider, submit your footage here.
Officers will deal with all matters of careless riding/cycling as best they can. It’s vital to remember that the vulnerable road users such as pedestrians, cyclists, motorcyclists and horse riders are at much greater risk of serious injury and death than those in cars. Our priority should always be to protect those most vulnerable.
Evidence will be accepted in the form of video footage. You must consider whether the footage you have will be sufficient for the officers to investigate and prosecute an offence. For example, if you claim a vehicle travelled through a red traffic light, we need to be able to see that the relevant light was on red.
Yes. As part of the criminal justice process, and in order to allow officers to deal with an offender in an appropriate manner, you will be required to provide a statement. However, this is completed online and most of the statement will be completed as a result of you answering some simple pre-formatted questions in the submission form.
The types of offence which we deal with generally have a six-month time limit for prosecutions. Officers also have an obligation to inform the offending driver of the offence which they have committed, usually within 10 days of the incident. Please make your submissions as soon as possible after an incident. If more than 10 days have passed, please still submit your evidence as our officers may still be able to take action.
Ideally the date and time should be correct. The video footage is used to support your written witness testimony. Your witness statement must clearly state what time/date the incident occurred. You must account for any discrepancies in date/time within the evidence you present to us.
No. We cannot enhance recorded footage. If you are unable to read the vehicle number plate from the original clip, then officers are unlikely to be able to read it when they replay the footage. If the registration number cannot be read, we are unlikely to be unable to take action as a result of your submission.
No, the device you use to record the offence will not be taken from you.
It is your responsibility to ensure that the original footage is saved in its original format dependent on how it is stored on your recording device. This could be, for example, on the internal memory of the device or perhaps on an external storage medium such as an SD card.
No. The police do not replace memory cards or devices with similar items in any circumstances.
We can only accept video footage through Operation Snap. We need this to be able to see the offence from start to finish. We may also need to see more of your journey so that officers can understand the context of what happened.
No. We can only accept dashcam footage submitted through Operation Snap.
The footage you submit, along with your statement, will be stored securely on a cloud server.
The information which you submit will generally be retained for a period of two years, or at least until the conclusion of any legal proceedings.
The evidence which you provide (your digital media footage and accompanying statement) will be reviewed to firstly establish if an offence has been committed, and if it has, to identify the specific offence. The information will then be used to move the process to the next stage, with certain paperwork sent to the driver of the offending vehicle.
The offending driver will not be provided with your details. However, on the rare occasion that a reported offence results in a court appearance, then at this stage the offending driver will become aware of your name, but not your address or any other personal details.
On average, only one to two per cent of all reported offences result in a court appearance. There are other ways a case can be dealt with, for example a person may have to attend a driver improvement course or accept a fixed penalty notice.
If the offence which you report does require a court appearance, you will be fully supported through the process.
We need your statement to take action. Officers need this detail to fully understand the situation, and people accused of offences have a right to have matters heard in a court of law. Please fill in the web form. We will be in touch if you are required to attend court and can support you through the process.
We regularly receive complaints about dangerous and anti-social driving. We have a robust approach to policing the county’s roads and will take every opportunity to make them safer for everyone.
Operation Snap allows us to effectively deal with dashcam footage in a safe and secure way, whilst making the investigation process simple and straight forward for the police and members of the public. Operation Snap is not asking you to go out and detect offences on our behalf, but we will deal with any you report.
Please contact us via one of the following methods:
- Online
- By phone on 101
If you have footage of any non-motoring offences, you should contact the relevant authority and provide them with the footage. This generally tends to be the police or the local authority.
Non-emergency reports can be made to police by calling 101, or via our online crime reporting form.
Footage submitted to us via Operation Snap may be used for media, training or publication purposes.
The Police will not respond to every upload due to the high volume of submissions received, but rest assured it will be dealt with accordingly. If the case goes to court or more evidence is required, then you will be contacted for further details.