Contacting us using British Sign Language

We are partnered with the British Sign Language (BSL) Online Interpreting Service, Convo Now, to offer the deaf community the option to contact us using their mobile phone or electronic device.

Convo Now is a deaf-owned organisation based in the UK providing online video interpreting services through its Video Relay Service (VRS) and Video Remote Interpreting (VRI). This allows deaf people anywhere in the world to communicate with anyone, at any time, using an app which connects them to a qualified British Sign Language interpreter.

If you are a British Sign Language (BSL) user you can use Convo to contact us when it's not an emergency.

Convo Now is a free service that will connect you to a qualified online BSL interpreter, helping you to report a crime or incident in the way that suits you best.

The service is for non-emergencies. It is for crimes or incidents which have happened in the past or for providing information to the police about issues affecting your community.

The service is not for 999 emergencies, where a crime is happening now and someone is at risk of harm.

You can download the Convo app on your mobile phone or tablet or you can use a web browser by visiting Convo Now.

On your first time using the service, you'll need to complete a one-time registration.

Once logged in, you can contact us for free, through the Community Directory by tapping on Lincolnshire Police and the 'Call'.