Where to get urgent help for mental health

If you or someone you know is experiencing a mental health crisis, there is now a 24/7 dedicated line to call for urgent support.

A person’s emotional or mental state can deteriorate quickly, and this can mean that they are experiencing a mental health crisis or a mental health emergency.

By calling 111 and selecting Option 2, you can reach the Lincolnshire 111 Mental Health Team. They can quickly assess people’s needs and determine the best way to support.

The service is for all ages, including children, and is also open to those with neurodevelopmental needs.

The service is available to anyone facing a mental health crisis, which could include:

• Changes to your mood
• Withdrawing from people (close family, friends, or work colleagues)
• Not taking care of yourself like you usually would
• Having increased thoughts about your life not being worth living
• Excessive worry
• Feeling out of control or unable to cope
• Feeling anxious about leaving the house
• Hearing voices or seeing things that others can’t
• Thinking about harming yourself.

If people have physically harmed themselves, or if their life is at risk, then they should continue to call 999 or go to A&E.

The line is managed by Lincolnshire Partnership NHS Foundation Trust (LPFT).

Those who require emotional support or less urgent signposting can continue to call the mental health helpline on 0800 001 4331 and dedicated staff will support people to access the help they need. The phone line is open 24 hours a day, seven days a week. 

Those seeking emotional wellbeing and mental health support for children and young people can continue to call the Lincolnshire Here4You advice line on 0800 234 6342 (open 24/7). Children and young people can also self-refer online at www.lpft.nhs.uk/young-people/lincolnshire/young-people/self-referral.

Alternatively, the Shout text messaging service is also available for those who are unable to call. People can text 'SHOUT' to 85258 to start a conversation, via text, with a trained volunteer, who will provide free and confidential support. 

If someone is 16 or over and feeling stressed, anxious, low in mood or depressed, they can self-refer to Lincolnshire Talking Therapies service.

There are also lots of community resources available such as Night Light Cafes, community hubs and other groups and activities that may support people. People can search for their local area and what is available at www.haylincolnshire.co.uk