As part of our #16Days campaign, we are providing an insight into our people and the role they play in supporting victims and survivors of domestic abuse.
This is Amy
If you call 101 to report domestic abuse, it is Amy, and call takers like her, who you will speak to.
First off, Amy will make sure you are safe. She will ask you about where your abuser is and if they are likely to return. She is checking that you are free to speak safely. Sadly, Amy has taken many, many calls from people enduring abuse. She understands that you might be afraid and you might be unsure of what you want out of this. But Amy knows you have called for a reason, and that how we deal with your call is of vital importance.
Amy’s first priority is to protect you, and your children if you have them. If the situation is an emergency, Amy will arrange for an officer to attend urgently and, if there are grounds, arrest the perpetrator, and take action to protect you from further harm – giving you time to think. If it’s not an emergency situation, Amy will still arrange for an officer to visit or meet you at a time and location that’s safe for you.
Amy, like all our call takers, may recognise disclosures of domestic abuse even if you are not aware it’s abuse. Domestic abuse is not always violence, it can be coercive control. For example, having your access to money limited or not feeling free to go where you want, or see friends and family.
Amy can also refer to you to other non-police agencies who can advise you.
Amy took the job of call taker for a reason – she is compassionate and professional, and she wants to help.
This is Joe
Joe works as a PC within our Response Investigation Team (RIT) at South Park police station in Lincoln.
If you make a report of domestic abuse, once the offender has been arrested it is people like Joe who pick up the investigation, ensure victims are safeguarded, manage the investigations going forward and try to bring offenders to justice.
Initially, Joe will contact you to discuss what has happened and what options we have available. Joe knows that taking the step to make the initial report is a big step, but he recognises the importance of why this call has been made and why it is imperative we give you adequate support.
Joe will interview the suspect in relation to what has happened. Joe will then consider what can be done at that moment in time, mainly either to remand the suspect in custody, because the offence is so serious, or to bail the suspect with appropriate conditions to prevent the suspect from contacting you whilst the investigation continues with the aim of keeping you safe.
Joe can also consider issuing suspects with a Domestic Violence Protection Notice (DVPN) which is a 48 hour emergency restraining order which requires a suspect to leave their home and to refrain from contacting victims. After 48 hours, Lincoln Magistrates Court will review the incident and they can turn the DVPN into a Domestic Violence Protection Order (DVPO) which can last for between 14 and 28 days providing victims with time to put more concrete things in place.
Joe recognises that domestic abuse is not just violence, it comes in an array of forms, whether that is psychological abuse, controlling behaviour or physical abuse. Joe is compassionate and efficient and is passionate about supporting victims.
Joe will support you through an investigation and would be your point of contact throughout. He will also ensure partner agencies are put in place to further support you, such as EDAN Lincs and Women’s Aid.
The Response Investigation Team take domestic abuse very seriously, and they will endeavour to ensure that you are dealt with correctly, that you are protected, and offenders are brought to justice.
This is Dean
Dean, a Response Sergeant, reviews risk assessments from officers who have been to a domestic incident. Dean makes sure they are graded correctly and that victims receive the support they need from us, and are signposted to other agencies where they can help.
If it’s considered a serious incident, Dean will attend, co-ordinate our response, and manage the scene. Dean’s priority is your immediate safety which could include overseeing the suspect’s arrest.
Dean has 12 years of experience in attending domestic incidents. He is in this job because he wants to keep you safe.
He will make sure that the Domestic Violence Disclosure Scheme is used where it’s relevant. This is also known as Clare’s Law. Under this scheme, we may be able to give you information about your partner's past that could help you make a decision for the future.