What is Anti Social Behaviour?
Behaviour by an individual or group that results in:
- Another party feeling personally threatened
- Creating a public nuisance, or
- A detrimental impact upon the environment and thereby has a detrimental effect upon the quality of life of an individual or the community as a whole
Vulnerable and Repeat Victims
A vulnerable person is one whose experience and/or effect of harm as a result of the incident is likely to be more significant because of their individual personal circumstances.
Who is "vulnerable" to ASB?
A victim of ASB is vulnerable if the conduct in question causes an adverse impact on their quality of life; or they believe they are vulnerable; or they have suffered ASB or something similar before.
What does "adverse impact" include?
The risk of harm, deterioration of their health, mental and/or emotional well being, or an inability to carry out normal day to day routine through fear and intimidation.
Repeat Victimisation
Repeat victimisation occurs when the same person or address is subjected to a third incident of ASB within a rolling 12 month period.
When a new complaint of ASB is received we should respond in the following timescales:
Priority 1 -Emergency ASB Complaints
Complainant interview -24 hours, Target: 100%
Priority 2 -Urgent ASB Complaints
Complainant interview -3 working days, Target: 95%
Priority 3 -Standard ASB Complaints
Complainant interview - 4 working days, Target: 95%
Each case will be reviewed every 28 days, Target 100%.
