What is Anti Social Behaviour?
Behaviour by an individual or group that results in:
- Another party feeling personally threatened
- Creating a public nuisance, or
- A detrimental impact upon the environment and thereby has a detrimental effect upon the quality of life of an individual or the community as a whole
Vulnerable and Repeat Victims
A vulnerable person is one whose experience and/or effect of harm as a result of the incident is likely to be more significant because of their individual personal circumstances.
Who is "vulnerable" to ASB?
A victim of ASB is vulnerable if the conduct in question causes an adverse impact on their quality of life; or they believe they are vulnerable; or they have suffered ASB or something similar before.
What does "adverse impact" include?
The risk of harm, deterioration of their health, mental and/or emotional well being, or an inability to carry out normal day to day routine through fear and intimidation.
Repeat victimisation occurs when the same person or address is subjected to a third incident of ASB within a rolling 12 month period.
When a new complaint of ASB is received we should respond in the following timescales:
Priority 1 -Emergency ASB Complaints
Complainant interview -24 hours, Target: 100%
Priority 2 -Urgent ASB Complaints
Complainant interview -3 working days, Target: 95%
Priority 3 -Standard ASB Complaints
Complainant interview - 4 working days, Target: 95%
Each case will be reviewed every 28 days, Target 100%.